Patient Information

Thank you for choosing Hove Dental – providers of quality and affordable dental care for all.

We’d like to give you the very best  dental care, and you can help us by ensuring that you have all the information we need to assure your comfort, safety and convenience.

For your first Hove Dental appointment please arrive 15 minutes prior to your appointment time to complete the initial paperwork and to discuss any queries you may have.  For your convenience you can download a Patient Health Disclosure Form and fill in the form prior to your appointment.

If you need to cancel or reschedule, please notify us at least 24 hours prior to the appointment, otherwise you may incur a fee.

Please bring along the following items to your appointment:

• If you are taking any kind of medication at all, please provide us with a list of any pills, tablets, vitamins or other medications.
• If you are a member of a Private Health Insurance Fund bring along you Membership card.
• If you have a Department of Veterans’ Affairs, Pensioners Concession or Health Care cards or any other written material entitling you to subsidised treatment, please bring them along.
• If you receive any Government Assistance you will need to bring your General Authority Form.
• Please also bring along any dental x-rays you have from previous dental treatments.

Full payment is required for Dental Services rendered at the completion of each dental visit.  Methods of payment accepted are cash, cheque, credit card and EFTPOS.  We do HICAPS on the spot electronic claiming for patients with participating health fund memberships.

We accept ALL major dental health funds¹ and are preferred dental providers for the following funds:

Bupa

 If you are a Bupa member on selected extras cover, you can get at least 60% back on your general dental needs because Hove Dental is part of Bupa’s Members First Network.

Did you know that you can also access no gap general dental for kids under the age of 25²  To find out more visit bupa.com.au

Department of Veterans’ Affairs

It’s our privilege to provide services to Department of Veterans’ Affairs card holders. Gold and white card holders may be entitled to have dental care provided by Hove Dental subsidised by the Department.

Please note you will bring your DVA card to every dental appointment you attend.

For further information please contact the Department of Veterans’ Affairs on 133 254 or visit the DVA Website.

Hospitals Contribution Fund

We are a preferred provider dentist for Hospitals Contribution Fund (HCF).

Further, HCF’s More for teeth program will help you maintain great oral health and is available to all HCF members with Extras cover.  It includes two fully covered check-ups and cleans each year (subject to annual limits).

For further information please visit the HCF Website.

Hove Dental respects your right to privacy and operates in accord with the Australian Privacy Act 1988.  This is reflected in our statement ‘Your Health Information And Our Privacy Policy’ which can be found within the Hove Dental Patient Health Disclosure Form.

The Child Dental Benefits Schedule was introduced by the Australian Government to provide financial assistance to families and encourage children and teenagers to care for their oral health and to introduce them to preventive care solutions by having regular examinations and hygiene appointments.

The examination and hygiene appointments assist in reducing dental disease during a period of higher risk and promotes maintaining good oral health habits once they leave home and begin venturing out on their own.

The Child Dental Benefits Schedule provides dental benefits up to $1,000 every two years per eligible child to help families with the cost of an oral examination, radiographs, preventive services and treatment, for example:

• dental check-ups and cleans,
• xrays,
• fissure sealants,
• fillings (white and metal),
• root canals, and
• extractions.

For more information on the CDBS, visit the Department of Human Services website.

» The Child Dental Benefits Schedule.

Important

1. You can confirm your child’s eligibility and balance amount by accessing your Medicare online account at myGov or calling the Medicare general enquiries line on 132 011.
2. When you make an appointment with us please let us know that you are eligible for the Child Dental Benefits Schedule.
3. At the time of  appointment, we will discuss your child’s treatment and any associated costs with you before providing the services.  After this discussion you will need to sign a consent form.
4. Payments in full for services rendered must be made on the day of treatment.   All eligible CDBS claims can then be made directly through Medicare.